Serving Neighborhoods
In an effort to strengthen its neighborhoods, the City of Greenville has hired Cori Hines, a planner with a strong neighborhood background, to become the City’s first Neighborhood Liaison / Community Ombudsman.
The primary job of the Neighborhood Liaison / Community Ombudsman is to assist in the coordination and facilitation of neighborhood improvement efforts to enhance quality of life of residents in the City of Greenville.
Duties of Neighborhood Liaison / Community Ombudsman
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Serve as a liaison between City departments and neighborhood groups to improve communications on needs and problems.
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Coordinate the receipt and response to citizen and neighborhood concerns, complaints, requests, and inquiries; initiate corrective action by referring to the appropriate department(s) and, as needed, coordinate interdepartmental responses; follows up with citizens to insure satisfaction.
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Attend neighborhood association meetings.
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Make presentations to groups and facilitates group discussions.
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Meet with citizen and neighborhood groups to identify and match City or other resources to address issues identified.
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Coordinate the neighborhood association program and neighborhood improvement grant program.
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Organize community groups and assists with the development and approval of neighborhood associations; supports these associations to help them increase their effectiveness in neighborhood improvements and communications.
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Assist with the development and implementation of neighborhood plans and/or strategies to address concerns of communities.
Support strategies designed to meet neighborhood concerns and communicates efforts to affected citizens.
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