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What is the process if I receive a ticket and my vehicle was towed?
The Parking Ticket cannot be appealed through the normal process if a towing has occurred. The Offender will have to appeal the towing at the Pitt County Magistrate's Office. If the Magistrate rules in favor of the offender, contact Code Enforcement at (252) 329-4237 to complete the appeals process.
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What are your business hours?
Our business hours are Monday - Friday, 8 am - 5 pm. We are located on the first floor of City Hall, 200 West 5th Street, Greenville, NC 27834.
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What should I do if I think my vehicle has been towed?
Call the Greenville Police Department at (252) 329-4315 immediately. They will be able to inform you if your vehicle has been towed. You must first come to the Police Department before you can claim your car at the tow yard unless your vehicle was towed by a private contractor, from a private property.
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What types of payment do you accept?
We accept cash, check, Master Card, American Express and Visa.
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Is it legal for residents to paint curbs?
City maintenance crews must do all curb painting. It is illegal for residents to paint anything within the public right-of-way. To request repainting of a faded curb, submit a Street Division Service Request. To request new curb painting, contact Traffic Engineering at (252) 329-4522 or submit a request through City Compass.
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How do I appeal a parking citation?
To contest a charge: appeal forms are available on this site, Financial Services Department or the Greenville Police Department. Citations for incidents involving the towing of a vehicle cannot utilize this procedure. If your vehicle has been towed, you are required to request a tow hearing at the Pitt County Magistrate's Office located at 124 New Hope Road Greenville, NC 27834. AN APPEAL MUST BE FILED WITHIN 72 HOURS OF THE ISSUANCE OF THE CITATION. All fees will be stayed as-is during the appeal period. Click here for more information and instructions to appeal online.
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What is the maximum length of time I can park my vehicle on the street without moving it?
Vehicles cannot be parked or stored on a public street for long periods of time. Storage of a vehicle is considered to be a vehicle in excess of 72 hours without being moved. Vehicles stored longer than 72 hours are subject to being towed or cited. If you are parking on the street in the paid parking areas of the Uptown District, there is a 3-hour maximum time limit.
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How close to the curb must I be to park legally?
All vehicles parking parallel to the curb must park within 12 inches.
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What telephone number do I call to report illegal parking?
To report illegal parking in your neighborhood, please call (252) 329-4315.
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I received a ticket for parking in a handicap space and I have a valid handicap placard. What should I do?
Mail the ticket, with a copy of your placard and /or the registration card, to the City of Greenville - Collections Division, P.O. Box 7207, Greenville, NC 27835-7207.
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I received a notice of parking fines I have already paid, what should I do?
Contact the Collections Division Office at (252) 329-4448.
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I received a notice but I've already put my payment in the payment box?
The payment box is emptied on a daily basis. If you put your payment in the payment box and have received a notice, contact the Collections Division at (252) 329-4448 for assistance.
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What if someone else was driving my vehicle and received a parking ticket?
Because you are the registered tag owner, you are responsible for parking tickets issued to your vehicle, regardless of whom you gave permission to drive your vehicle. You, the registered tag owner are responsible for paying all parking fines issued to your vehicle.
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What should I do if I misplaced my parking ticket?
Contact the Collections Division at (252) 329-4448 with your license tag number or your name for retrieval of your ticket information.
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How much is the late payment penalty for my parking ticket?
- If the face amount of your ticket is: ($5.00)
- The penalty is $5.00 after the 10th and 30th days: Maximum payment $15.00
- If the face amount of your ticket is: ($15.00)
- The penalty is $5.00 after the 10th and 30th days: Maximum payment: $25.00
- If the face amount of your ticket is: ($20.00)
- The penalty is $15.00 after the 10th and 30th days: Maximum payment $50.00
- If the face amount of your ticket is: ($50.00)
- The penalty is $15.00 after the 10th and 30th days: Maximum payment $80.00
- If the face amount of your ticket is: ($100.00)
- The penalty is $50.00 after the 10th, 30th and 60th days: Maximum payment $250.00
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How do I pay for parking in the Uptown District?
The City of Greenville utilizes the Passport Parking app to help make paying for metered parking easier for drivers. Passport allows secure payments using a debit or credit card and enables users to monitor parking, extend parking remotely, and view parking history.
Learn more about the Passport Parking app and how to get it here.
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What are the enforcement hours for parking?
Parking enforcement for on-street and surface lot parking in the Uptown District is 7:00 a.m. to 7:00 p.m., Monday through Friday.
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What is the cost for on-street parking in the Uptown District?
The cost of on-street parking is free for the first two hours and $1.00 per hour after the first two hours with a three-hour maximum. Charges are accrued in 15-minute increments.
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What is the cost for surface lot parking in the Uptown District?
The cost of surface lot parking is free for the first two hours and 75 cents per hour after the first two hours with no time limit (excluding the Chico's parking lot). Charges are accrued in 15-minute increments.
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What parking options are available for employees or employers in the Uptown District?
The City offers the use of surface lot spaces (excluding the parking garage) for employers and employees of the downtown area. These permit holders will utilize unreserved spaces while displaying a hang tag provided by the City.
Employers may purchase up to 10 permits, while employees may purchase one permit. Five plate numbers can be assigned to each employer permit, and employers may rotate permit hang tags among employees.
The cost for a permit is $240 annually or $120 for six months. For more information about obtaining an employment parking permit, call (252) 329-4884.
Click this link to begin the application process:
https://www.tocite.net/greenvillenc/viewpermit
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What parking options are available for Uptown residents?
There are seven surface parking lots throughout the downtown area and one parking garage. The city provides a couple of residential parking options to meet the unique needs of its downtown residents, allowing for the acquisition of reserved or unreserved parking spots.
Reserved Space Parking
- Assigned designated space in close proximity to a downtown residence
- One lease per downtown resident
- Annual ($840) or 6-month ($420) lease terms
- Click this link to begin the application process: https://www.tocite.net/greenvillenc/Portal
Unreserved Space Parking
- Unlimited use of unreserved spaces in surface parking lots (excluding the 4th Street Parking Garage)
- One lease per Uptown resident
- Annual ($600) or 6-month ($300) lease terms
- Click this link to begin the application process: https://www.tocite.net/greenvillenc/Portal
If you would like to find out more about obtaining a parking space, contact the Collections Division at (252) 329-4884.
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What types of public input opportunities were provided for the new parking plan?
The City held public engagement sessions for a new parking plan in the fall of 2019 and winter of 2020. The COVID-19 pandemic delayed the presentation of the plan to City Council. In May of 2022, staff resumed the process and held a pair of public input meetings at City Hall on May 31, 2022 and June 1, 2022. Staff also held individual meetings with business owners and presented the plan to various stakeholder groups.
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When does the new parking plan go into effect?
The City of Greenville's new parking plan for the Uptown District went into effect January 3, 2023. There is a three-month grace period for education of the public before enforcement begins. Beginning April 1, warning citations will be issued. Full enforcement begins on May 1.
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When was the new Uptown parking plan approved?
The new parking plan for the Uptown District was approved by the City Council during its meeting on June 27, 2022. Click here to view that meeting. The City Council during its January 9, 2023 meeting approved some changes to the plan. Click here to view that meeting.
