The Center for Digital Government has named Greenville, NC, as the #2 ranked City government in the nation for a city with a population between 74,000 and 124,999. The ranking is based on an annual survey which targets initiatives to enhance citizen engagement, policy, operations, and technology and data.

This is the survey’s 14^th year, but it is the first time Greenville has been nationally ranked. The survey pointed out that “residents have ample opportunity to interact with the city online, including the Your NextBus transit planning tool and mobile app offering real-time bus tracking data, and signing up for events through the Recreation and Parks Department. An ambitious ERP overhaul streamlined and modernized city operations, positioning the city to better serve citizens with advanced e-government services.”

“We are very excited to win this award,” said City Manager Barbara Lipscomb. “I believe this is a great recognition of our commitment to transparency and using technology to better serve Greenville’s residents. It’s also a reflection of how we are living up to our mission statement of providing all citizens with high-quality services in an open, inclusive, professional manner. In the coming years, we will continue to look for ways to effectively use technology to work smarter and put more information at our residents’ fingertips.”

Greenville’s Police Department was also recognized for its commitment to transparency and citizen engagement. The Center noted how the Department makes various types of crime data available online, mapped for easy reference.

Greenville will receive the award, along with the other top 10 ranked cities, at a special awards ceremony during the National League of Cities’ annual conference in Austin, TX, on November 20th.

The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. The Digital Cities Survey acknowledges cities that recognize the value of technology, empower their tech leaders, and use new ideas to make life better for everyone who lives there.

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