Information about the State's COVID-19 Safer at Home Order, including interim guidance for Halloween activities, and the Order's impact to City programs and services is available here. For information from the Pitt County Health Department, click here.
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COVID-19 Updates & Resources

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North Carolina Governor Roy Cooper has extended Phase 3 of the Safer at Home Order until November 13, 2020 at 5:00 p.m. To view the original version of the Order, click here.

Here is a breakdown of the Safer at Home Order:

• Face coverings are required for anyone over age 5.

• Vulnerable populations are encouraged to stay at home.

• Larger outdoor entertainment venues with capacities of more than 10,000 can operate at 7 percent capacity.

• Smaller outdoor entertainment venues can operate at 30 percent capacity or 100 people, whichever is less.

• Restaurants can open for indoor dining at 50% capacity with social distancing and increased safety and cleaning protocols.

• Bars can operate outdoor only at 30 percent capacity or 100 people, whichever is less.

• Indoor gatherings are limited to no more than 25 people and outdoor gatherings are limited to 50 people.

• Movie theaters and conference centers can operate at 30 percent capacity or 100 people, whichever is less.

• Personal care services, grooming, and tattoo businesses may open at 50% capacity with social distancing guidelines and limits on people in waiting areas.

• Playgrounds can open.

• Gyms and indoor exercise facilities, such as yoga studios, martial arts, rock climbing, skating rinks, bowling alleys, indoor basketball, volleyball, etc., can open at 30% capacity.

• Museums and aquariums can open at 50% capacity.

Halloween Guidance

The State of North Carolina Department of Health and Human Services recently issued interim guidance for Halloween activities. To view all of the recommendations from the State, click here.

Other Guidance from the North Carolina Department of Health and Human Services

Interim Guidance for Bars

Interim Guidance for Places of Worship

Interim Guidance for Indoor and Outdoor Small and Medium Venues

Interim Guidance for Movie Theaters

Interim Guidance for Meeting Spaces

Testing Sites

The Pitt County Health Department through a collaboration with Pitt County Emergency Management and Vidant Medical Center is offering daily community COVID-19 testing. For more information about the locations and times of the free testing, click here.

City of Greenville Services

The City of Greenville has reopened many of its facilities with a modified schedule. Facilities are open from 9 a.m. to noon on Mondays, Wednesdays, and Fridays, and 1 p.m. to 5 p.m. on Tuesdays and Thursdays.

When possible, members of the public are still asked to conduct business with the City of Greenville online or by phone. Examples of services that can be conducted online include payments, parking permit requests, building, electrical, mechanical, and plumbing permit applications, employment applications, and building inspection requests. Additionally, residents can submit work requests for issues such as street light repairs, potholes, or missed trash pick-ups by using the City Compass tool.

Below is a list of helpful phone numbers for those seeking to contact City staff.

  • Citizen Action Line: (252) 329-2489
  • City Attorney's Office: (252) 329-4426
  • City Clerk's Office (252) 329-4421
  • City Manager's Office (252) 329-4432
  • Engineering (252) 329-4467
  • Financial Services (252) 329-4444
  • Fire/Rescue Non-emergency (252) 329-4390
  • Information Technology (252) 329-4068
  • Human Resources (252) 329-4492
  • Planning and Development Services (252) 329-4504
  • Police Non-emergency (252) 329-4315
  • Public Information (252) 329-4131
  • Public Works (252) 329-4522
  • Recreation and Parks (252) 329-4567
*In the case of an emergency, please dial 9-1-1.

The following changes have also been made to City services, programs, and meetings:

Trash and Recycling

The City has temporarily suspended the collection of recycling at multi-family collection centers. This applies to apartment/townhouse/condo complexes, and any place that has a group of carts into which multiple residents place their recyclables.

Until the City resumes collection, residents are encouraged to use the Pitt County drop-off sites. Locations can be found by visiting If residents decide to throw away their recyclables, the City asks that boxes are broken down and flattened.


  • The Greenville Area Transit (GREAT) bus service hours of operation are 7:15 a.m. to 5:15 p.m. There is currently no Saturday service, and buses are not running from 12:15 p.m.-1:15 p.m each day so they can be cleaned. GREAT will continue to operate with the following procedures in place.
    • There is no fare to ride until further notice to limit interaction between drivers and riders.
    • All access on or off of the city buses is from the rear doors.  The front doors will open for ADA access only.
    • Buses are limited to no more than 19 passengers until further notice.
    • Riders of the GREAT transit system are strongly encouraged to wear masks while riding.
    • Riders are required to remain behind the red line on buses (six feet from the driver).

Recreation and Parks Operations

The City of Greenville Recreation and Parks Department will continue to follow the guidelines provided by state and local health officials to help staff determine the status of indoor public facilities, departmental programs and events. Here are the latest updates:

  • Recreation centers remain closed for general use due to ongoing programs inside the centers at this time. A mid-September reopening is anticipated for general use of the recreation centers.
  • The Jaycee Park Center for Arts & Crafts is open by appointment only. The operating hours are currently Monday–Friday, 10 a.m.– 4 p.m. and Saturday, 12–4 p.m. Appointments are available for 1.75 hour time slots on a first-come, first-served basis. Appointments are available for Pottery Club Members in the Throwing Room and Glaze Room. Appointments are available for patrons in the Craft/Sewing Room and Paint Room. Call (252) 329-4567.
  • Greenville Aquatics & Fitness Center fitness facilities will reopen with specific safety measures and capacity limits in place. Facility hours will be modified initially to help staff adjust to the new operations. The facility's pool is open with a modified schedule under limited capacity. Hours are Monday-Friday 8 a.m.-1 p.m. and 3-7 p.m., Saturday 9 a.m.-2 p.m., and Sunday 1-5 p.m. Call (252) 329-4041 to learn more.
  • Shelter rentals allowed for groups of 50 or less with face coverings encouraged. Call (252) 329-4567.
  • Building rentals allowed for groups of 25 or less with face coverings required. Call (252) 329-4567.
  • River Park North outside park amenities are open. The Stasovich Nature Center remains closed until further notice.
  • Athletic fields, tennis courts, Extreme Park, Off-Leash Dog Area, and public restrooms are open during daylight hours.
  • The fishing pier and kayak launch at the Town Common are open as river water levels allow.

The City continues to encourage the use of open spaces and greenways while maintaining the appropriate social distance.

Should you have questions about any Recreation and Parks Department operations, please email and a member of our staff will get back to you as soon as possible.

Additional City Changes:

  • Sheppard Memorial Library has reopened for limited public access with limited activities. All branches of the library except for Bethel are open from 9 a.m.-5 p.m. Monday through Friday. The main branch on Evans Street is also open 8 a.m.-12 p.m. on Saturday, while the Winterville Library is open 1 p.m.-5 p.m. on Saturday. There is a limit of 20 patrons in the main library, five patrons at the Children's Library (or one family of 5+), and eight patrons at the branch libraries. All children must be accompanied by an adult. There is limited computer access and no meeting room use at this time. Virtual programming will continue, and curbside service will continue at only the branch libraries. All returned items will be quarantined and remain on an individual's account for up to seven days. 

If you have specific questions or concerns related to Coronavirus, visit or call 1-866-462-3821 for more information. In the event of an emergency, please call 9-1-1.

Business Resources

COVID-19 Information from Across State Government 

Business and Community Guide to Resources for COVID-19 Recovery 

Business Resources from the Greenville-Pitt County Chamber of Commerce

Business Resources from the North Carolina Department of Commerce 

U.S. Small Business Administration Lenders