At Greenville Fire/Rescue (GFR), our top priority is keeping the community safe. Since 2025, GFR has proudly obtained a Class 1 rating from the Insurance Services Office (ISO)—the highest possible classification awarded to fire departments across the country.

What is ISO?

The ISO evaluates fire departments nationwide based on how well they protect their communities. This comprehensive assessment looks at:

• Emergency communication systems –including 911 dispatch operations
• Fire protection capabilities – such as staffing levels, training, equipment and station locations
• Water supply – including hydrant conditions water availability, and system maintenance
• Community risk reduction – from fire prevention codes to public education and outreach programs

This process is both rigorous and highly selective. Only a small percentage of departments nationwide earn a Class 1 rating.

What Does This Mean for Our Community?

An ISO Class 1 rating isn’t just a badge of honor—it brings real benefits to the residents and businesses of Greenville:

• Lower Insurance Premiums
  Lower ISO ratings are one of the factors considered when establishing insurance premiums, saving money for homeowners and business owners alike.
• Stronger Community Safety
  A Class 1 rating reflects a high-performing department with proven capabilities to respond effectively in emergencies.
• Commitment to Excellence
  This rating reflects the hard work and dedication of our firefighters, leadership and city partners who consistently strive for the highest standards in training, service and care.