Information about the State's COVID-19 Safer at Home Order and the Order's impact to City programs and services is available here. For information from the Pitt County Health Department, click here.
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Expand/Contract Questions and Answers

  • Where can I park if I am disabled and work downtown?

  • What is the process if I receive a ticket and my vehicle was towed?

  • What are your business hours?

  • What should I do if I think my vehicle has been towed?

  • What types of payment do you accept?

  • Is it legal for residents to paint curbs?

  • How do I appeal a parking citation?

  • What is the maximum length of time I can park my vehicle on the street without moving it?

  • How close to the curb must I be to park legally?

  • What telephone number do I call to report illegal parking?

  • Where can I purchase an E-Tag parking decal?

  • Who should I contact about leasing space in the Parking Deck?

  • I received a ticket for parking in a handicap space and I have a valid handicap placard. What should I do?

  • The parking meter did not register time and my vehicle was ticketed. Who can help me with this?

  • I received a notice of parking fines I have already paid, what should I do?

  • I received a notice but I've already put my payment in the payment box?

  • What if someone else was driving my vehicle and received a parking ticket?

  • What should I do if I misplaced my parking ticket?

  • How much is the late payment penalty for my parking ticket?