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Frequently Asked Questions
How would I find out about the Sanitation Holiday Schedule?Scheduled day changes are aired on the Governmental Access Channel and published in The Daily Reflector prior to the upcoming holiday. You are always welcome to contact Public Works should you have questions about the collection schedule at 329-4522.
Will my garbage, recycling, and bulky trash be collected at the same time?No, different trucks pick up different items throughout your scheduled pickup day.
How can I help?
The success of the program to address water quality by reducing pollution will greatly depend upon the involvement of citizens like you. The best way to make a difference is to become informed about the programs in the area and then to actively participate. The City will be providing more information on the steps you can take in your business, home or school.
Protecting our stormwater quality is everyone's responsibility. Water is a precious resource we must protect. Spotting and reporting pollution, preventing pollution by recycling, and properly disposing of household chemicals are simple things everyone of all ages can do to protect our stormwater and our community.
Why do I have to pay when I do not have any drainage problems?Everyone in the City benefits from the Stormwater Management Program. If stormwater runs off your property, the City must have a program and funding to manage the increase in runoff and pollutants. Direct benefits may include complying with Federal and State mandates, protecting your property from upstream runoff, protecting property downstream from your runoff, providing safe roadways, educating our children about pollution, and improving water quality.
How are non-residential or multi-family property fees determined?
To determine the annual fee, divide the total impervious area by 2,000 square feet (or one Equivalent Rate Unit) to obtain the number of ERUs and multiply by the rate. The minimum Utility fee for any developed property is never less than one ERU.
Impervious areas were determined by analyzing aerial photographs to identify the amount of impervious surfaces on each property.
How are residential property fees determined?Each single-family residential dwelling unit is billed based on the measurement of building footprint, garage, driveway, and other features that interrupt the natural absorption of stormwater into the ground. Multi-family dwellings and all non-residential properties will be billed at a rate based on their impervious area as well. For each 2,000 square feet of imperviousness found on the property, a fee of $3.85 a month will be charged.
Are tax-exempt properties also exempt from the stormwater fee?No, because it is a fee--not a tax. Taxes are based on the value of the property. The stormwater fee is assessed based on how much the property contributes to the amount of stormwater runoff from the property from the amount of hard or impervious surface on the property.